Terms of service

Welcome to Zee Pret. These Terms of Service ("Terms") govern your use of zeepret.com and all products and services offered through our website. By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Website Use

By using our website, you confirm that you are legally capable of entering into a binding agreement. You agree to use this website only for lawful purposes and not for any activity that may damage, interfere with, or misuse our services.

2. Product Information

We strive to ensure that all product descriptions, images, prices, and other information are accurate. However:

  • Product colors may vary slightly due to different screen settings and lighting.
  • Minor variations in fabric texture or design may occur.
  • We reserve the right to update product information, pricing, or discontinue products without prior notice.

3. Orders

Submitting an order does not guarantee acceptance.

Zee Pret reserves the right to accept, reject, or cancel any order due to reasons including:

  • Product unavailability
  • Incorrect pricing or technical errors
  • Incomplete customer information
  • Suspicious or fraudulent activity

Customers are responsible for providing accurate shipping and contact details.

4. Pricing & Payments

All prices displayed on our website are in Pakistani Rupees (PKR).

Currently, Cash on Delivery (COD) is the available payment method unless otherwise stated.

Prices and promotional offers may change without prior notice.

5. Shipping & Delivery

We currently deliver across Pakistan through PostEx.

Estimated delivery times are:

  • Nearby Areas: 1–2 Working Days
  • Major Cities: 3–4 Working Days
  • Remote Areas: 5–6 Working Days

While we make every effort to deliver within the estimated timeframe, delays caused by weather, courier operations, public holidays, or circumstances beyond our control are not the responsibility of Zee Pret.

6. Returns & Exchanges

Returns and exchanges are handled according to our Refund & Exchange Policy available on our website. By placing an order, you agree to those terms.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logo
  • Brand name
  • Product images
  • Graphics
  • Text
  • Designs
  • Website content

is the property of Zee Pret and may not be copied, reproduced, distributed, or used without prior written permission.

8. Third-Party Services

Our website is powered by Shopify and may use trusted third-party services such as shipping providers, analytics tools, and payment-related services.

We are not responsible for the content, policies, or practices of external websites linked from our store.

9. Customer Reviews & Feedback

If you submit reviews, suggestions, or other feedback, you grant Zee Pret the right to use, publish, or display that content for customer service or promotional purposes.

Feedback must not contain offensive, unlawful, or misleading content.

10. Prohibited Activities

You agree not to:

  • Use the website for illegal purposes.
  • Attempt to hack or disrupt the website.
  • Upload harmful software or malicious code.
  • Copy or misuse our content without permission.
  • Submit false or misleading information.

Violation of these Terms may result in cancellation of orders or restriction of access to our services.

11. Limitation of Liability

Zee Pret shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our liability, where permitted by law, shall be limited to the amount paid for the purchased product.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

13. Changes to These Terms

We may update these Terms of Service at any time to reflect changes in our business practices or legal requirements. Updated versions will be published on this page with the revised effective date.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Zee Pret

Website: https://zeepret.com

Email: officialzeepret@gmail.com

WhatsApp: +92 317 1636546

Business Address: Shadab Colony, Sharwani Town, Lahore, Pakistan

Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM