Shipping policy

Thank you for shopping with Zee Pret. We are committed to delivering your orders safely and on time. Please read our Shipping Policy before placing an order.

Shipping Coverage

Currently, Zee Pret delivers to all cities across Pakistan.

Delivery Time

Estimated delivery times are as follows:

  • Nearby Areas: 1–2 Working Days
  • Major Cities: 3–4 Working Days
  • Remote Areas: 5–6 Working Days

Please note that delivery times are estimates and may be affected by public holidays, weather conditions, or courier-related delays.

Order Processing

  • Orders are processed within 1 business day after order confirmation.
  • Orders received on Sundays or public holidays will be processed on the next working day.
  • Once your order has been dispatched, you will receive a tracking update via SMS or WhatsApp (where available).

Shipping Charges

  • Flat Shipping Fee: PKR 200 on all orders across Pakistan.

Any promotional offer for free shipping will be clearly mentioned on our website when applicable.

Courier Partner

All orders are shipped through our trusted logistics partner:

PostEx

Order Tracking

Once your parcel has been dispatched, you can track its status using the tracking information provided by our courier partner.

If you require assistance with tracking your shipment, please contact our customer support team.

Delivery Attempts

Please ensure that your shipping address and contact number are correct when placing your order.

If a delivery cannot be completed due to:

  • Incorrect or incomplete address
  • Incorrect phone number
  • Customer unavailable after courier delivery attempts
  • Refusal to accept the parcel

the order may be returned to Zee Pret. In such cases, additional shipping charges may apply for reshipping the parcel.

Delays Beyond Our Control

Although we work hard to ensure timely deliveries, Zee Pret cannot be held responsible for delays caused by:

  • Courier service disruptions
  • Extreme weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions or unforeseen circumstances

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery by providing your order number and clear photographs of the product. Our team will review your request and assist you according to our Refund & Exchange Policy.

Contact Us

If you have any questions regarding shipping or your order, feel free to contact us.

Zee Pret

Website: https://zeepret.com

Email: officialzeepret@gmail.com

WhatsApp: +92 317 1636546

Business Address: Shadab Colony, Sharwani Town, Lahore, Pakistan

Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM

Policy Updates

Zee Pret reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the revised "Last Updated" date.