Order Processing

At ZEE PRET, we strive to provide a seamless and efficient order processing experience. Below are the details of our order processing procedure to ensure clarity and transparency for our valued customers.

1. Placing an Order

  •  Browse our website to select your desired products and add them to your cart.
  • Once you have finalized your selection, proceed to the checkout page to complete your order.
  • During checkout, provide accurate billing and shipping information to avoid delays in processing.
  • Select your preferred payment method (Cash on Delivery or Online Bank Transfer) and confirm your order.

2. Order Confirmation

  •  After placing your order, you will receive an order confirmation email or SMS with your order details.
  •  If you do not receive a confirmation within 24 hours, please contact us at officialzeepret@gmail.com or +92 317 1636546.

3. Payment Verification

  •  For Cash on Delivery (COD) orders, no upfront payment is required. Payment must be made at the time of delivery.
  •  For Online Bank Transfer orders, your payment must be confirmed before your order is processed. Please share your payment receipt with us via email or WhatsApp.

4. Order Processing Time

  • Once your order is confirmed and payment is verified (if applicable), our team will begin processing your order.
  •  Order processing typically takes 1 business day. Delays may occur during peak seasons or due to unforeseen circumstances.

5. Shipping and Delivery

  •  After your order is processed, it will be handed over to our delivery partners for shipping.
  •  Delivery times vary depending on your location within Pakistan and typically range from 4–5 business days.
  •  You will receive a tracking number once your order has been shipped, allowing you to monitor its status.

6. Order Modifications and Cancellations

  • Orders can be modified or canceled within 24 hours of placement. Please contact us immediately if you wish to make any changes.
  • After the 24-hour window, we may not be able to accommodate modifications or cancellations, as the order will already be in process.

7. Issues with Orders

  •  If you receive a defective, damaged, or incorrect product, please contact us within 3 days of delivery to initiate a resolution.
  •  Our support team will review your request and guide you through the exchange or correction process.

8. Contact Us

If you have any questions or concerns about your order, feel free to contact us.

Email: officialzeepret@gmail.com

Phone: +92 317 1636546

WhatsApp: +92 317 1636546

Thank you for choosing ZEE PRET. We are committed to providing you with a smooth, reliable, and enjoyable shopping experience.