Privacy policy

Welcome to Zee Pret ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information you share while using zeepret.com. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, place an order, or contact our support team.

Information We Collect

When you use our website, we may collect the following information:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and purchase history
  • Payment-related details required to process Cash on Delivery (COD) orders
  • Device information such as IP address, browser type, and operating system
  • Website usage data collected through cookies and similar technologies

How We Use Your Information

Your information is collected to:

  • Process and deliver your orders
  • Verify and confirm your purchases
  • Respond to customer service inquiries
  • Improve our website, products, and services
  • Send order updates and delivery notifications
  • Prevent fraudulent activities and maintain website security
  • Share promotional offers or product updates when permitted by law

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance overall performance. You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only when necessary with trusted service providers, including:

  • Shopify, which powers our online store
  • PostEx, for order delivery and shipment tracking
  • Service providers that help operate our website and customer support
  • Government authorities or legal bodies when required by applicable law
  • All third parties are expected to handle your information responsibly and securely.

Data Security

We use reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to keep your information secure, no online system can guarantee complete security.

Data Retention

We retain your personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and resolve disputes.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Unsubscribe from promotional emails or marketing communications at any time
  • To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or services. Zee Pret is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing your information.

Children's Privacy

Our products and services are intended for individuals who can legally make purchases. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Zee Pret

Website: https://zeepret.com

Email: officialzeepret@gmail.com

WhatsApp: +92 317 1636546

Business Address: Shadab Colony, Sharwani Town, Lahore, Pakistan

Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM